GTA Heating & Appliance Repair (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit or interact with https://gtahvacandappliance.ca (the “Website”).
By using this Website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide through our Website, including but not limited to:
- Full name
- Email address
- Phone number
- Address or service location
- Service inquiries or appointment requests
- Any information submitted via contact or booking forms
We may also automatically collect limited technical information, such as:
- IP address
- Browser type
- Device type
- Pages visited and time spent
- Referral source
This information is collected to improve website performance and user experience.
2. How We Use Your Information
Your personal information may be used for the following purposes:
- Responding to service inquiries and appointment requests
- Providing customer support and communication
- Delivering requested services
- Improving website functionality and service quality
- Sending service-related updates or promotions (only where permitted by law)
- Meeting legal and regulatory requirements
We only collect and use personal information that is necessary for these purposes.
3. Consent
By submitting your information through our Website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions.
4. Cookies and Website Analytics
Our Website may use cookies or similar technologies to enhance user experience and analyze traffic. Cookies help us understand how visitors interact with our Website.
You can choose to disable cookies through your browser settings; however, doing so may affect certain features of the Website.
5. Sharing of Information
We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:
- With trusted service providers who assist in website operation or service delivery
- When required by law or legal process
- To protect our rights, safety, or property
All third parties are required to protect your information and use it only for authorized purposes.
6. Data Storage and Security
We take reasonable administrative, technical, and physical measures to safeguard your personal information against unauthorized access, loss, misuse, or disclosure. While we strive to protect your data, no online transmission is completely secure.
7. Retention of Information
Personal information is retained only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
8. Access and Correction
In accordance with Canadian privacy laws, you have the right to:
- Request access to your personal information
- Request corrections to inaccurate or incomplete information
- Withdraw consent for future communications
Requests can be made using the contact information below.
9. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies separately.
10. Children’s Privacy
Our Website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Website indicates acceptance of the revised policy.
12. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
GTA Heating & Appliance Repair
Website: https://gtahvacandappliance.ca
Email: contact@gtahvacandappliance.ca
Phone: 289-536-9532
Last Updated On: 25-Dec-2025